COVID-19 and Delivery of your goods

COVID-19 and Delivery of your goods via Courier services

We are here busy shipping your orders but our couriers are asking further questions to make it easy to deliver to your door.

Customers please could you:

Leave delivery instructions in our ‘Delivery Instructions’ box when checking out through the webshop, as the courier will have to LEAVE your goods (in a safe place i.e. greenhouse / back door etc.) This is so the driver does NOT come in contact with yourself and he will self-sign his electronic hand held scanner.

We will, as ever, email you letting you know when we have dispatched your goods, but please be aware that there MAYBE a delay in receiving to our usual speedy service.

Once the courier has left please ensure you have the correct number of parcels as show via our email and the labels on the parcels – any shortages please let us know within 24hours of receipt.

Keep the UK open for business but safe at the same time.  We wish you all well and we are still on the end of the telephone for all other enquiries.

Thank you for your support

Team JSW

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